USA network performance due to submarine cable cut (TPE)

Opened on Saturday 20th October 2018, last updated

Resolved — The submarine (TPE) cable issue already fixed

Posted by Louis

Monitoring — Customers from China may experience packet loss when accessing any resources in USA due to a submarine (TPE) cable cut. We do not currently have an ETA when this will be fixed. We will be temporarily re-routing traffic to reduce packet loss.

Posted by Louis